Privacy Policy
Last updated: 01/12/2025
This Privacy Policy explains how FastBlock ("FastBlock", "we", "us", or "our") collects, uses, stores, and protects personal data when you access or use our website, services, software, APIs, analytics, infrastructure, and related tooling (collectively, the "Services").
We are committed to protecting your privacy and handling data responsibly.
1. Who We Are
FastBlock builds high-performance crypto infrastructure, data systems, and trading execution technologies, including proprietary research and execution pipelines.
For the purposes of data protection law, FastBlock is the data controller of any personal data processed under this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to the FastBlock website
- Users of FastBlock dashboards, APIs, or tooling
- Business contacts, partners, and collaborators
- Any personal data processed in connection with our Services
It does not apply to third-party websites, blockchains, protocols, or services that we do not control.
3. Personal Data We Collect
We aim to collect only what is necessary. Depending on your interaction with FastBlock, we may collect:
3.1 Information You Provide Directly
- Name, email address, or contact details
- Company or organisational affiliation
- Communications sent to us (e.g. emails, forms, messages)
3.2 Technical and Usage Data
- IP address
- Device type, browser type, and operating system
- Access timestamps and usage patterns
- API request metadata (e.g. rate, endpoint usage, errors)
3.3 Infrastructure & Security Data
- Authentication logs
- Access tokens or identifiers (hashed or encrypted where possible)
- System telemetry necessary for reliability, performance, or abuse prevention
3.4 What We Do Not Intentionally Collect
- Private keys or seed phrases
- Wallet signing authority
- Payment card details (unless explicitly required and handled via a trusted third party)
4. Blockchain Data
Blockchains are public, decentralised systems.
If you interact with blockchains using your own wallets or infrastructure:
- On-chain data (wallet addresses, transactions, balances) is public by design
- FastBlock does not control or modify blockchain data
- We may process public on-chain data for analytics, research, or system operation
Public blockchain data is not personal data under our control, even if it may be linkable to individuals elsewhere.
5. How We Use Personal Data
We process personal data for the following purposes:
- Providing, operating, and improving the Services
- Maintaining system security, integrity, and performance
- Monitoring infrastructure health and latency
- Preventing abuse, fraud, or unauthorised access
- Communicating with you about the Services
- Complying with legal or regulatory obligations
We do not sell personal data.
6. Legal Bases for Processing (GDPR)
Under UK GDPR, we rely on one or more of the following legal bases:
- Contractual necessity – to provide Services you request
- Legitimate interests – to operate secure, high-performance infrastructure
- Legal obligations – where required by law
- Consent – where explicitly obtained (e.g. optional communications)
7. Data Sharing and Disclosure
We may share personal data only where necessary, including with:
- Infrastructure providers (e.g. hosting, monitoring, security tooling)
- Analytics or logging services used for reliability and performance
- Professional advisers (legal, accounting, compliance)
- Authorities, where required by law or court order
All third parties are required to process data securely and lawfully.
8. International Data Transfers
FastBlock may process data in multiple jurisdictions due to its multi-region infrastructure.
Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard contractual clauses
- Equivalent lawful transfer mechanisms
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes described in this Policy
- Meet legal, regulatory, or operational requirements
Retention periods vary based on data type, system requirements, and risk profile.
10. Security Measures
FastBlock applies industry-grade technical and organisational measures, including:
- Encryption at rest and in transit where appropriate
- Strict access controls and least-privilege principles
- Secure infrastructure and hardened environments
- Continuous monitoring and logging
However, no system is 100% secure, and you acknowledge the inherent risks of internet-connected systems.
11. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (where applicable)
- Restrict or object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us using the details below.
12. Cookies and Tracking
FastBlock may use essential cookies or similar technologies required for:
- Security
- Session management
- Basic analytics
We do not use intrusive tracking or advertising cookies unless explicitly stated.
13. Children's Data
FastBlock does not knowingly collect personal data from individuals under the age of 18.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated "Last updated" date.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
FastBlock
Email: hello@fastblock.live